Caller ID Hardware Installation

Installation

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The Identifier can be wired with two lines per wire.

What You Need to Know

Installation of the Identifier is about as easy as installing a fax machine. If it is going to be used with a PC it is necessary to know what a COMM PORT is and which of the computer's serial connectors belongs to which COMM PORT. If you will be using software supplied from YES Software, Inc., the software can use ports COM1 through COM4. If the preceding is not perfectly clear, you may need to hire a local computer professional to assist you with the computer installation.

The level of difficulty in connecting the Identifier to the telephone company's (telco) lines will vary widely from one building to another. It may be as simple as plugging in a modular telephone cord into an existing wall jack or may require the installation of RJ-12 Jacks which are connected to an MDF Punch Block. If the modular jacks are not already available you may have to hire a local telephone installation professional.

It is not within the scope of this manual to teach about PC hardware or customer premise telephone wiring.

Wiring an Existing Phone to the Identifier

It is very simple to wire an existing phone to the Identifier using a standard duplex adapter.

This Flash Demo show the wiring of a 2 line phone to the Identifier. This method would apply to other telephones and systems as well.

Audio On is recommended

Printer Installation

The Identifier may be connected directly to a printer. The printer must have a serial port interface or you must use a device that converts a serial port to a parallel printer port. The printer or converter must be set to 4800 baud, 8 data bits, 1 stop, and no parity. The serial printer cable must be connected to the female DB-9 "OUT" connector on the rear panel of the Identifier. When the Identifier is powered on it must receive a call with a Caller ID signal to initialize its internal clock and calendar (month and day only). On power up, the Identifier will send one line of information which includes the model number and version.

Computer Installation

It is recommended that the Identifier be located near the computer and connected using the cable which came with the unit.

The Identifier has a female DB-9 connector on the rear panel labeled "OUT". A computer's serial port will generally have either a male DB-9 or DB-25 connector.

The cable that runs between the Computer and the Identifier will have a male DB-9 on one end for the Identifier and either a female DB-9 or female DB-25 on the other end for the computer. This cable should be wired as a standard IBM PC serial extension (straight through) cable.

Attaching the Identifier to the Computer

1. Plug the male end of the DB-9 cable into the female DB-9 "OUT" connector on the rear panel of the Identifier.

2. Plug the female end of the DB-9 (or female DB-25) cable into the male DB-9 (or DB-25 male) serial port connector on the computer.

3. The computer serial port must be set to 4800 baud, 8 data bits, 1 stop bit, and no parity. This is done by your software program.

4. If you are connecting more than one Identifier, a male to female DB-9 cable is needed. Plug the male DB-9 cable into the female DB-9 "OUT" connector on the rear panel of the next Identifier. Plug the other end of the cable (female DB-9 connector) into the "IN" male DB-9 connector of the existing Identifier. Repeat this procedure for additional Identifiers.

If your PC has a 25 pin serial port connector you can use a 9 pin Male to 25 pin Female converter.

Identifier Communications "OUT" Port

The OUT port is an RS-232 serial communications port. It operates at 4800 baud, 8 data bits, 1 stop bit, and no parity. It is bi-directional (full duplex) and uses hardware flow control. When connected to an IBM PC Comm Port it requires only a standard DB-9 straight through serial extension cable (supplied).

"OUT" Port DB-9 Pinout

The signal and description are for the PC's connector.
e.g. The Identifier transmits data to the PC's RD Receive Data pin.

Pin	Signal	Description	Direction
1	DCD	Data Carrier Detect	To PC
2	RD	Receive Data	To PC
3	TD	Transmit Data	From PC
4	DTR	Data Terminal Ready	From PC
5	GND	Signal Ground	Common
6	DSR	Data Set Ready	To PC
7	RTS	Request to Send	From PC
8	CTS	Clear to Send	To PC
9	RI	Ring Indicator	To PC

Troubleshooting

Power On Procedure

Plug the supplied (manufactured by Condor) AC Wall Transformer (12VAC Output) into a 110 VAC outlet and the Power Connector into the back of the Identifier connector labeled 'POWER'.

NOTE: The "A" in 12VAC is very important. The Identifer will not communicate if the "A" is a "D". With a 12VDC power transformer the LED will work as described below but the unit will not fucntion properly.

When power is supplied to the Identifier a Red LED, located between the DB-9 "OUT" connector and the Line 1 RJ-12 jack, will illuminate. After about 1 second the LED will flash 5 times. Then if the Identifier is properly connected to a serial port and the serial port's CTS signal is active, the LED will turn off. If the LED remains on either the cable is not properly connected or the device (computer or serial printer) is not driving the serial port's CTS signal. When connected to a computer serial port, software must be controlling the serial port to make the CTS signal active. Most communications software which connects to a Comm Port will automatically set CTS active. If the LED continues flashing the internal diagnostics has found a failure, and the unit may need to be returned for repair.

If the LED remains illuminated when you have the cable connected properly and you have software running which is currently accessing the Comm Port, check the following:

Make sure the software is connected to the same Comm Port the Identifier is connected to.
Make sure the cable is properly connected. Use the supplied cable.
Power the Identifier down and up again. Make sure the LED flashes 5 times after about 1 second. If not the unit is defective.
Remove the cable from the computer and loop the cable between the "OUT" port and the "IN" port. If the LED goes out, the computer or software is the problem. If not, either the Identifier or the cable may be defective.

Once communications is established the Identifier sends a power-on initialization string such as;

+0,1,"YES MLM-8X 04/22/94,1.10

This can be viewed by using a terminal program such as Procomm or HyperTerminal (which comes with Windows)

Using Hyper Terminal to View the Identifier's Output

These instructions are compatible with Windows 95 through XP

Go to START, PROGRAMS, ACCESSORIES, COMMUNICATIONS, HYPER TERMINAL

In the HyperTerminal group window double click the HYPERTRM.EXE icon. (The Group Only Applies Older versions of Windows) XP will go right to the New Connection Dialog window

Only the first time HyperTerminal is run it will ask for Dialing information. Just enter whatever necessary to get past this window. The dialing information is not used.

This will bring up the NEW CONNECTION dialog window.

Enter a name such as CALLERID, click OK.

In the PHONE NUMBER (old versions) or CONNECT TO (XP) dialog box change the CONNECT USING to "Direct to ComX" (where X is the comm port to which the Identifier is connected).
Click OK.

The COM PROPERTIES must be:

Click Apply then Click Ok

You should now be connected to the Identifier and the HyperTeerminal screen will be blank. Unplug the Identifer's power cable and then plug it back in to power up the Identifier.

Watch the Red LED on the rear of the Identifier. It will blink about 5 times then go out. If it does not blink power was not applied or the unit is defective. If it stays on (after blinking) you have not connected to the correct com port or the serial cable is not connected properly. The instant the LED stops blinking, on the Hyper Terminal screen you should see something like:


+0,1,"YES MLM-8X",05/27/95,1.27

Type in ATSN then press the Enter key.
You will not see anything on the screen as you type ATSN, but after you press Enter you should get the serial number that looks something like:


+3,2,8480912

This confirms the Identifier is correctly installed. If you have phone lines connected to the Identifier at this point you should see additional events depending on phone line activity. You can view examples of what you might see by clicking on "Output Examples" in the menu bar at the top of this page. You can also type in commands as described in the technical manual. You can view this manual by clicking on "Technical Manual" in the menu bar at the top of this page.

Telephone Line Installation

A Identifier is wired the same way a fax machine is most commonly wired, directly to the Telco wiring as it enters the building. Not to the internal telephone system wiring.

The rear panel of the Identifier has eight RJ-12 modular telephone jacks labeled 1 through 8. The telephone lines to be monitored are connected to these RJ-12 jacks. The telephone lines are always connected at the point in which they come into the building. If the telephone lines are used by a telephone system or go to POTs (Plain Old Telephones) the Identifier is connected in parallel (Tee Connection) with the telephone system telco lines.

This duplex jack and coupler can help in installations where the telephone wiring is done with standard RJ-12 modular jacks.

The two can be joined together to form a "Tee" in the phone line.

A duplex jack can be plugged into the wall plate to create the "Tee"

When using dual wiring, a simple method of creating a "Tee" in the phone lines is illustrated above.
The duplex jacks are plugged into the odd numbered ports on the Identifier. One wire going into the duplex jack comes from the telco while the other goes to the existing telephone equipment. This is the preferred method when installing the Identifier with a voice card.

Single or Dual Line Wiring

Each of the eight RJ-12 jacks may be wired to a single telephone line using the red/green pair of standard RJ-12 wiring.

There is a Dual Pair wiring option also. In the same manner a dual line telephone is wired to two phone lines using a single RJ-12 cable, the Identifier may connect to two telco lines using a single RJ-12 cable. In this wiring scheme the even numbered jacks are not used. Each odd numbered Identifier RJ-12 jack's black/yellow pair is wired to the next even numbered jack's red/green pair.

Dual Line Wiring

Example: Wiring Identifier Line 1 & Line 2 using only the Line 1 RJ-12 jack. The telco line that is to be connected to Line 1 is wired to Line 1's RJ-12 red/green pair. Telco Line 2 is wired to Line 1's RJ-12 black/yellow pair.